Our Office
Springfield Gastroenterologist Office
This page provides you with practical information about our practice. It includes descriptions of our office location, including a map and directions, hours, appointment scheduling, insurance acceptance and billing policies.
Western Mass. Gastroenterology Associates, P.C.
299 Carew Street, Suite 419
Springfield, MA 01104
(413) 737-7951
Office Hours
Monday: | 08:30 AM - 04:30 PM |
Tuesday: | 08:30 AM - 04:30 PM |
Wednesday: | 08:30 AM - 04:30 PM |
Thursday: | 08:30 AM - 04:30 PM |
Friday: | 08:30 AM - 04:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Click here for door to door driving directions
Appointments
Please call our office to book your appointment. When you call you will be offered the next available appointment with your provider. We make every effort not to overbook and to stay “on-time” since no one likes waiting. It is the policy of Western Mass Gastroenterology to require 48 hours advance notice for all appointment cancellations to allow the patients maximum availability to their physicians. Missed appointment fees for office visits will be charged at $50.00. Missed appointment fees for Procedures will be charged at $100.00 as considerable time is set aside for these visits. Again, this charge is not covered by insurance and will be the patient’s responsibility.
Insurance and Billing
We accept most insurance. Please contact the office to verify if your insurance is accepted by our practice.
The following insurance plans require a paper or electronic referral from your Primary Care Physician.
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Please bring your paper referral with you or make sure your electronic referral has been called in. If you arrive at our office without the proper referral you will have to reschedule your appointment or sign a waiver assuming financial responsibility until we receive the proper referral. If you have any questions please consult your Insurance Plan or Primary Care Physician.
Hospitals/Endoscopy Centers
Our group sees patients at Mercy Medical Center, Baystate Medical Center and the Pioneer Valley SurgiCenter.
PATIENT EDUCATION
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